Dear visitor, jewelry lover, art passionate
Thank you for being here & welcome to one of my most beloved projects.
This is where you can find more info on my store and the shipping policies. This page will transform as days go by and the shop grows. I will add or remove some policies as I get to know your needs and what works better for both of us. Until further notice, shipping is in Canada only but will eventually be available worldwide. Until then international friend, I am open to receive your orders personally and discuss what we can to to send the item of your desire. Just send me a detailed message and I will get back as soon as possible with an answer. I hope you will find everything you need to have a pleasant visit and great shopping experience.
TAXES : All prices include taxes.
SHIPPING AREA : Canada - USA*
*USA : 20$ flat rate shipping. Extra fees may apply on custom duties
SHIPPING PROCESS : All deliveries are considered regular. If you wish to have an express delivery, please add a note when you check out and I will rapidly get back to you with any special requests. It will be my pleasure to offer you the best solution possible.
SHIPPING DELAY : 3 to 5 office days. Waxx Design creates each item by hand and in a very small quantity. Each order needs some time to make as we accept custom lengths and sizes.
RETURN & REFUND POLICY
No refunds. Exchange and repair only.
Damaged items. It will be my pleasure to accept returns within 30 days on items that are defective or damaged due to and during shipping if you kindly send me a clear picture the day you have received your package. A solution - exchange or repair - will be discussed.